★ NOW SHIPPING WORLDWIDE - FREE UK DELIVERY ON ORDERS OVER £60 ★

FAQ's


How much is shipping?
UK Delivery
Standard flat rate shipping for delivery to a UK address is £2.25. Free shipping is available with orders over £60.
All orders are sent via Royal Mail 1st Class service, and will be processed within 1 - 2 working days. (Monday - Friday) For example, if you order on a Monday your order should be with you on Friday at the very latest.
As soon as your order has been shipped a confirmation email will be sent outlining details of your order. 
However, sometimes during busy periods delivery may take longer. If you have not received your order within 5 working days since receiving dispatch confirmation, please contact me on hello@pinclothing.co.uk. 

International Delivery
International delivery is a flat rate of £7.

Can I collect my order?
Yes, you can collect your order from the studio free of charge, just use the 'pick up' option at checkout. Click here for the studio location.

What size is best for me?
Full sizing details ca be found on each individual product page. If you are in between sizes, would like a size that isn't listed, or would like a shorter or longer length, please get in touch!

Do you accept returns?
Yes - you can read the returns policy here.

Do you ever run sales or offer discount codes?
Yes! I occasionally run sales or discount codes and you can sign up to the newsletter at the bottom of the page or follow us on Instagram to be kept in the loop.

Do you take custom orders?
Yes - Depending on what it is that you are looking for, and whether i can fit your requirements into my current workload. I have made dresses for babies, right through to wedding dresses, and most things in between!  Feel free to get in touch to discuss your ideas!

Is there anywhere that i can try on products before I buy?
Yes - just check the events page to see where I will be next!
I also have a working studio that you can visit and try before you buy. I do plan on hosting open days soon, but in the mean time shopping is by appointment only. Feel free to get in touch to discuss!

Can I leave a review?
Certainly! Leave me one here. You can read what others have to say here!
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