FAQ's

How much is shipping?
UK Delivery
Standard flat rate shipping for delivery to a UK address is £1.50 for smaller items and £3.00 for clothing. Free shipping on orders over £65.
All orders are sent via Royal Mail 2nd Class service, and will be processed within 1 - 2 working days. 
As soon as your order has been shipped a confirmation email will be sent outlining details of your order. Once an order has left the studio, Royal Mail aim to deliver within 3 working days, however, sometimes during busy periods delivery may take longer. If you have not received your order within 5 working days after receiving your dispatch confirmation, please contact me on hello@pinclothing.co.uk, quoting your order number which is found on the dispatch notification email. Please note we do not ship on weekends or bank holidays.

What size is best for me?
Full sizing details can be found on each individual product page. If you are in between sizes, would like a size that isn't listed, or would like a shorter or longer length, please get in touch!

Do you accept returns?
Yes - you can read the returns policy here.

Do you ever run sales or offer discount codes?
Yes! I occasionally run sales or discount codes and you can sign up to the newsletter at the bottom of the page or follow us on Instagram to be kept in the loop.

Do you take custom orders?
Yes - Depending on what it is that you are looking for, and whether i can fit your requirements into my current workload. I have made dresses for babies, right through to wedding dresses, and most things in between!  Feel free to get in touch to discuss your ideas!

Is there anywhere that i can try on products before I buy?
Yes - just check the events page to see where I will be next!
I also have a working studio that you can visit and try before you buy. I do plan on hosting open days soon, but in the mean time shopping is by appointment only. Feel free to get in touch to discuss!

Can I leave a review?
Certainly! Leave me one here. You can read what others have to say here!