FAQ's


How much is shipping?
UK Delivery

A flat rate fee of £3.95 is charged for all parcels being delivered to the UK.

All orders will be processed within 1 - 2 working days. As soon as your order has been shipped a confirmation email will be sent outlining details of your order.

However, sometimes during busy periods delivery may take longer. If you have not received your order within 5 working days, please contact us on hello@pinclothing.co.uk. (Please note we do not ship at weekends or on bank holidays)

International Delivery

We deliver Internationally, please email hello@pinclothing.co.uk to enquire about prices and delivery times, as they do vary.

-
What size is best for me?
Full sizing details ca be found here. If you are in between sizes, would like a size that isn't listed, or would like a shorter or longer length, please get in touch!
-
Do you accept returns?
Yes - you can read our returns policy here.
-
Do you ever run sales or offer discount codes?
Yes! I occasionally run sales or discount codes and you can sign up to the newsletter at the bottom of the page or follow us on Instagram to be kept in the loop.
-
Do you take custom orders?
Yes - Depending on what it is that you are looking for, and whether i can fit your requirements into my current workload. I have made dresses for babies, right through to wedding dresses, and most things in between!  Feel free to get in touch to discuss your ideas!
-
Is there anywhere that i can try on products before i buy?
Yes - just check the events page to see where i will be next!

-
Can i leave a review?
Certainly! Leave me one here. You can read what others have to say here!

div.index-section { padding: 0; } div#shopify-section-1486839093980 { padding: 0; } div.feature-row__item.feature-row__text.feature-row__text--right { padding-top: 0; } .main-content:after { padding-top: 0; }