How much is shipping?
UK Delivery
Standard flat rate shipping for delivery to a UK address is £2.99.
Free shipping on face pad only orders & orders over £40.
All orders are shipped via Evri - which is a tracked service (only available for orders shipped to UK addresses). Evri standard delivery (2 - 4 working days) is £2.99 & Evri express delivery (next working day) is £3.99.
Order processing time is next business day, order cut off time is 12pm. Estimated delivery times are shown at checkout. Dispatch time if you choose the custom size / style alterations option will be within 5 working days from order date.
As soon as your order has been shipped a confirmation email will be sent outlining details of your order. If you have not received your order within 5 working days after receiving your dispatch confirmation, please contact me on hello@pinclothing.co.uk, quoting your order number which is found on the dispatch notification email. Please note we do not ship on weekends or bank holidays.
International Delivery
We send all international orders via Royal Mail which is tracked and signed for service, please get in touch for a shipping quote as prices vary country to country.

What size is best for me?
Full sizing details can be found on each individual product page. If you are in between sizes, would like a size that isn't listed, or would like a shorter or longer length, please get in touch!

Do you accept returns?
Yes - you can read the returns policy here.

Do you ever run sales or offer discount codes?
Yes! I occasionally run sales or discount codes and you can sign up to the newsletter at the bottom of the page for 10% off, or follow us on Instagram to be kept in the loop!

Do you take custom orders?
Yes - Depending on what it is that you are looking for, and whether I can fit your requirements into my current workload. I have made dresses for babies, right through to wedding dresses, and most things in between!  Feel free to get in touch to discuss your ideas!

Is there anywhere that I can try on products before I buy?
Yes - just check the events page to see where I will be next!
I also have a working studio that you can visit and try before you buy. I do plan on hosting open days soon, but in the mean time shopping is by appointment only. Feel free to get in touch to discuss!

Can I leave a review?
Certainly! Leave me one here. You can read what others have to say here!